[order guidelines]
Order guidelines for the purchase of products of ZL-Engineering Plastics Inc. (hereinafter Seller)
1. Credit
Accounts will be opened only with firms or individuals on approved credit. We reserve the right to insist on cash in advance or deny shipment if purchaser is over the approved credit limit or late with payments.
2. Payment terms
Unless otherwise expressly provided, terms are net cash 30 days after date of invoice. Invoices will be dated the day of shipment.
3. Minimum order
$ 300,-
4. Packaging
standard packing included
5. Freight terms
All shipments shall be Sellers location "EX WORKS".
Freight prepaid within the continental United States for orders larger than $ 3,000.-
Risk of loss in transit from damage or otherwise is on Buyer. All claims are to be filed by the Buyer. Seller must be notified of any claim involving transport within 5 (five) days of the shipment date. Failure of the above may result in the Buyer being responsible for that specific freight charge loss of product in transit by damage or otherwise.
Seller will pay freight on 1 (one) backordered shipment.
Drop Shipment will be done only on specific instruction of the customer. Seller will not drop ship into a region served by an authorized Distributor of Seller.
6. Taxes
Any tax imposed by any present or future law of Federal, State, or other taxing authority, on the manufacture or sale of the products covered herein, shall be added to the amount to be paid by the Buyer.
7. Cut to size
a.) Plate:
Sheet in formats: 4x6, 4x8 and 4x10 cut to size to minimum 2x4 without charge
Up to 2 ¾" thickness: minimum sale 1 plate 24"x48"
3" and over: minimum sale 1 square foot
Charge for cut to size: 10% of price per sqft
b.) Rod
10ft lengths cut to 5ft without charge
1 1/8" Dia. and up: $ 1.- per inch (or fraction) of diameter per cut
1/4" to 1" : $ 1.- per cut
Minimum purchase up to 4" : 5ft ; over 4 ¼" 1ft (over 4ft also sliced into discs)
8. Small Order Fee (Orders less than $300)
$ 30
9. Interest
Seller reserves the right to charge interest at the rate of 1 1/2% per month (18% annually) beginning on the first day following the date on which payment is due.
10. Restocking Policy
Restocking will only be permitted if Purchaser includes the "return authorization number" issued and signed by Seller. Acceptance of dirty or damaged goods and goods in sizes other than shipped from seller to purchaser will be denied. In case of refused acceptance purchaser is responsible for any and all cost related to the denial of acceptance of goods send to seller for restocking.
Restocking charge 20% of purchase price
Purchaser pays freight
Six (6) month limitation on return
11. Delivery
Every effort will be made to fill orders within the estimated time. Seller shall not be responsible for delays or late delivery when caused by acts of God, acts of government, strikes, accidents, carriers, fire, wind, and water, war or civil commotion, deliveries of others furnishing material and such delays as occur without fault of Seller or for causes beyond its control. Seller shall not be liable for special, indirect or consequential damages caused by such delay or late delivery. Failure to make deliveries at the time designated by the Buyer shall not give the Buyer the right of cancellation nor relieve the Buyer of responsibility for payment. Estimated completion of tooling date will not apply when changes in specification or design are requested by the Buyer.
12. Change or cancellation
All orders are accepted on the condition that they are not subject to change or cancellation without written acceptance by Seller. Seller will be reimbursed for all work in process, material, engineering and any other change or cancellation charge incurred on the basis of cost to Seller including handling and overhead costs.
13. Disposition of defective product
In the unlikely event that products are defective or fail to meet specifications accepted by Seller, Buyer shall immediately notify Seller stating full particulars in support of his claim. Seller at its opinion and sole discretion, may request the return of allegedly defective parts or product before issuing credit or replacement. Any return must be authorized by Seller. Seller will issue a "return authorization number" issued and signed by Seller. Any returns without such "return authorization number" will be rejected. Any return of defective parts must be received by Seller within one month of shipment. Seller will either replace the products shipped or adjust the matter fairly and promptly. Seller shall not be responsible for any special indirect or consequential damages. Please read the sections of warranty and liability in our general terms of delivery, which are the binding conditions of sale.